Privacy policy

11 March, 2024

Dear user, EL INTERNATIONAL LLC asks you to read carefully this Policy to be acknowledged about the terms of collecting your personal data by us.

APPLICATION OF THE POLICY

EL INTERNATIONAL LLC collects, processes and stores your personal data, saves it completely confidential, since the company understands its importance for you. The company makes sure that other users do not have access to your personal data when visiting our Website or communicating online with company representatives. We are committed to keeping your data safe and secure.

In this case, the company assumes the role of data controller of user’s personal data with respect to your personal data. This confirms the reliability of the protection of the personal data. The company collects, processes and stores your personal data fulfilling all requirements of confidentiality. The privacy policy has been created for the users to provide them with information about the legal basis for the company to collect, process and store their personal data.

The privacy policy also explains the categories of collected, processed and stored data, the phases of all actions with this data, about the personal data storage, about the subjects who has access to it, about an explanation of the user’s rights as a data subject. In case the privacy policy has to be updated it will be immediately published on our Website.

When the visitor registers in our Website, he becomes a User and gives his consent application to this privacy policy and all terms of collecting, processing and storing his personal data. EL INTERNATIONAL LLC collects, processes and stores your personal data in according with one of the legal basis described in this Policy with all required confidentiality.

EL INTERNATIONAL LLC provides insurance of your personal data with security using specialized safety software and efforts.

DEFINITION AND INTERPRETATION  

«GDPR» means the General Data Protection Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC, as amended, replaced or superseded and in force from time to time and as transposed into member-state legislation.

«Privacy Policy» means this Privacy Policy updated from time to time and made public on Our Website.

«Data controller» (controller) means a natural or legal person, public authority or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

«Data Subject» means any living individual who is the subject of personal data are processed by the Company, including Users, Visitors.

«Processing» means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, Use, disclosure by transmission, dissemination or otherwise making available, alignment or combination,

«Personal Data» means any information which relates to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

«Services» – various legal, corporate and consulting services which are provided by EL INTERNATIONAL LLC and may change from time.

«We», «company» means EL INTERNATIONAL LLC as a global law firm, which provides the Services and is the owner of a Website.

Website –  means the Website merchant-eli.com, which is owned by Us.

«You» means you as a user or visitor depending on your status at the Website.

PRINCIPLES OF PROCESSING OF YOUR PERSONAL DATA

a) Everything must be legal, fair and clear. First of all, the data we received for processing was collected in a legal way. The maximum possible amount of information that is processed and collected by us is available for data subjects, regardless of whether this data was received from the subjects or not.

b) A clear goal. This means that the data is collected, processed and stored for specific purposes in accordance with legal requirements. This means that the company cannot use the user’s personal data for purposes incompatible with the original purpose in the future. The incompatible purposes do not include archiving information for public, scientific, historical, statistical and legal purposes.

c) Minimum use of personal data. The personal data used by us, must directly relate to the purpose for which they are collected, processed and stored. We do not collect unnecessary data that is irrelevant or doesn’t needed for the purposes of collecting, processing and storing your data.

d) Accuracy. Personal data must be relevant and updated immediately in case of any changes. Notifications of changes can be sent via email or the Website.

e) Duration of storage. The user’s personal data cannot be stored longer than the period that is required to achieve in accordance with legal purposes. The data can be stored longer only in cases of archiving information for public, scientific, historical, statistical, compliance or essential purposes. The data will be stored with appropriate technical and organizational measures required by legislation to protect the rights and freedoms of the data subject.

f) Confidentiality. Personal data is strictly protected, insured from the possibility of data loss or data breach, illegal processing and other damage.

LEGAL GROUNDS

EL INTERNATIONAL LLC collects and processes your data based on the following legal grounds:

  1. Existence of a contract between the user and EL INTERNATIONAL LLC: by registering on our Website and using the Services, you and the EL INTERNATIONAL LLC conclude a contract for the provision of services. In order to provide you with Services, we must collect and process certain data about you. 
  2. Legitimate interest: EL INTERNATIONAL LLC uses a legitimate interest in processing your data, for example, when EL INTERNATIONAL LLC processes your data to fix bugs in the Website and to ensure its smooth operation, to improve the work of the Website, to develop and to introduce new functions and services, to ensure security of users when using the Services, and to ensure secure work of the Website. We will not use legitimate interest as a basis for processing of the user data if the rights, freedoms and interests of the user override the interest of the company or third party.
  3. Legislative requirements: EL INTERNATIONAL LLC may process user’s data, if it is required by the law that applies to it. For example, EL INTERNATIONAL LLC must be compliant in accordance with AML/CFT regulations, data on users must be provided at the request of courts or other authorized bodies.
  4. Consent: Company relies solely on your consent when uses personal data for the purpose of registering the user account, providing Services, technical support, notification and promotional mailing, or for other purposes for which a specific user’s consent must be granted.

CATEGORIES OF PERSONAL DATA THAT WE COLLECT, PROCESS AND STORE

Personal data may be used by EL INTERNATIONAL LLC only for the purpose of performing the services ordered by the user from the company. We will have to collect, process and store such data about you as: email, first name, last name, your phone number.

Depending on the service you will choose to request, we can ask you to provide additional information and documents which are necessary for the provision of certain service. Such personal data may include: address, utility bill, identity document, document confirming the source of funds, criminal record, CV, payment details, source of funds, face photo, corporate documents.

Depending on the payment method you choose, We use your identification data and payment information (such as bank account details, card details) to accept payments for our Services.

The personal data of the user, which is collected, processed and stored, can be used to protect against disputes, lawsuits, litigation or out-of-court proceedings and for the comfortable running of business. Your personal data will be also used by us in statistical and analytical purposes to improve our services and Website.

We collect, process and store this data when users accessing our Website to understand the trends and their preferences. We may also use your personal data in testing, troubleshooting purposes to improve the work of our Website. The personal data of the user that are is collected, processed and stored can be used in obtaining personal advice, insurance or in managing risk assessment. The personal data of the user’s that is collected, processed and stored can be used to comply with any legal obligations or to protect the interests of the user’s side or the Website.

Usage Data refers to the way the user uses a company Website. This includes the pages viewed, frequency, time of visiting pages, as well as location, IP address, operating system, browser type and version, HTTP-request of the user, the Services that the user added to the order, list of orders, mailing with support. Usage data is used to track information about the Website to find out difficulties, provide Services and improve the platform.

RIGHTS THAT USERS HAVE

At any time, the user has a right to request information about him that is collected, processed and stored by us. If you wish to receive your personal data you will have to confirm your identity. The verification of your individual can be proved by sending us your passport or other suitable document. User’s personal information is hidden only in legal purposes. User’s information can only be collected, processed and stored with the consent of the user.

The user can at any time call out his assent.

In accordance with the provisions of the GDPR, the data subject is granted with rights for personal data collected, processed and store by us. These rights include:

  • The right of the user to receive the provision of all the necessary information about the collection and processing of his personal data by us.
  • The right to change the data in the event that the entered data contained inaccurate information. If the user faces any difficulties on that, he can contact the company’s support service.
  • The right to request the resection of personal data.
  • EL INTERNATIONAL LLC may delete the user’s personal data at his request. (This is not an absolute right, as the company may be legally obligated to continue to store the user’s personal data for a certain period of time.)

User can also manage his mailing subscription preferences by choosing the following:

News and recommendations – Receive a notification with the personal recommendations to get the best offers.

Application status – Receive a notification when the status of your applications changes.

Chat messages – Receive a notification when our support answers your message.

Service expired – Receive a notification when the Service you ordered needs to be prolonged.

Payment information – Receive a notification for every payment.

SECURITY OF USER’S PERSONAL DATA

The company has taken the necessary measures to protect users’ personal information from loss and unauthorized access, use, leak, modification and disclosure. Users have to remember that the transferring of important data using the Internet is not always secured. There is always the possibility of data breach, therefore EL INTERNATIONAL LLC does not accept responsibility for the data that was transferred using the Internet. The security measures that we provide to users include requiring a password for the user’s account. Information can not be confidential and protected if you disclose it to a third party.

USER SUPPORT SERVICE

We provide user support administration 24 hours every day, 7 days per week. Feel free to contact our user support service if you have any questions or messages. The correspondence between our users and user support service will be stored as well as all information and data provided during these contacts. Some parts of the correspondence between users and the user support service may be used in training purposes to improve the work of the service. The user support service may also contact you via email if we will need you to inform us or give us certain information about our services and your experience using our services.

PERSONAL DATA STORAGE

Personal data is only stored when it is needed according to the purposes of such storage. If the storage of information is not necessary or is not required by law, it will be deleted. We storage your data in our servers which are protected by the best software and with the help of experienced employees.

DISCLOSURE OF PERSONAL DATA

We use and disclose any collected information in accordance with our own this Policy. User’s personal data cannot be sold, transferred, exchanged or rented. It can be disclosed only in cases that are described in the privacy policy. We do not share your personal data with companies, organizations or individuals outside EL INTERNATIONAL LLC and it’s team without your consent. EL INTERNATIONAL LLC team includes entities, affiliates, subsidiaries and employees related to providing services requested by the user.

We may transfer or disclose your personal information to third parties as follows:

  1. Service Providers: Your personal information may be disclosed, stored and / or transferred (or otherwise made available) to the third parties who provide services such as website hosting, payment processing. Depending on the payment method You choose, Your payment may be processed by a third party bank or a payment processor, and You may share with this party certain details, as well as payment information to complete a transaction.

You may receive transactional emails from this party confirming the transaction, including dispatch, and follow-up invitations to leave feedback for this party. We also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google uses cookies to help the Website analyze how the users use our Website. The information generated by the cookie about your use of our Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may choose to accept the cookies by selecting the appropriate settings on your browser if you do this you may not be able to use the full functionality of our Website. By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please note that your use of these third party services is governed by their respective Terms of Service and Privacy Policies. If You share information with third parties directly, this Privacy Policy does not govern the processing of Your personal information by these third parties.

  1. Legal and Compliance: Company may share your personal information with law enforcement, data protection authorities, government officials, and other authorities if (i) compelled by subpoena, court order, or other legal procedure, (ii) disclosure is necessary to prevent physical harm or financial loss, (iii) necessary to report suspected illegal activity, or (iv) disclosure is necessary to investigate violations of user’s obligations or potential violations of law.
  2. Sale of Business: Your personal information may be provided to third parties in the case of carrying out mergers and acquisitions operations, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.
  3. International Transfer: The data of the users from the EU can be transferred to third countries outside the EU and the European Economic Area. If such data is transferred outside the countries of the EU and the European Economic Area to the third countries, we will use appropriate measures to ensure that such a transfer is legal. The measures might include the standard contract clauses approved by the European Commission.

PROTECTION OF YOUR DATA

When creating a user’s account, you need to create a unique password that will be connected to one account, this will help reduce the risk of compromising user’s data. If the user has any suspicions that a third party has found out the password, it is necessary to urgently change it. The user should make sure that all passwords from accounts are stored on a secured device that no one else has access to, except the user.

CONTACT US

You can contact us anytime using email on: office@eternitylaw.com

Do not hesitate to contact us, if you:  have any questions, inquiries, claims or comments; wish to make changes in your personal data; need other assistance or any help.

MISCELLANEOUS

This Privacy Policy comes into force on December 13, 2021.

Content

  1. Introduction